Last updated Nov 17th, 2018
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you register to use our website, browse our website, create an account, contact our customer service, click on banners and ads on the website, buy something from our website, or use our mobile app, and agree to our Terms and Conditions, we collect the personal information you give us such as your email address, name, address, credit card information, and phone number. Your information is stored in our database.
This personal information that you give us will not be sold by us without your prior approval.
SECTION 2 – CONSENT
How do you get my consent?
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you register for the website or the mobile app and give us your personal information you change your mind, you may withdraw your consent for us to continue collection of your personal information by contacting us and notifying us.
Your consent allows us to use your information for our own marketing purposes, such as sending out emails for new products or information.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
SECTION 4 – LINKS
When you click on some links on our website or within our app, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements before using their website.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Our database of information collected is also secured and not available to the general public.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – ACCESS OF THIRD PARTIES TO PERSONAL INFORMATION
We may disclose your personal information: • as required by law, such as to comply with a subpoena, or similar legal process; • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement. • if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
SECTION 9 – DATA RETENTION
We will retain your personal information for as you are registered on our website and for a reasonable time thereafter.
SECTION 10 – SPAMMING
Users of our website will not be sent any unsolicited commercial emails. In the event such an email is sent, please notify us immediately.
SECTION 11 – ACCOUNT CLOSURE
At any time, you may email us a request to have your account closed and we shall close the account.
SECTION 12 – COOKIE PRACTICES
When accessing our website, we use “cookies” (a small text file sent by your computer each time you visit our website, unique to your account or your browser) to make it easier for you to use our website, improve your shopping experience with us or so we can record log data relating to the pages you viewed and activities you carried out during your visit. These cookies may be “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser deletes them). Of the cookies we use, some (such as the e-mail address you give us) will be directly associated with your account and others will not. To clarify, a cookie does not give us access to your computer or any of your personal information, other than the data you choose to share with us. There are more details on our cookie usage below; or
(b) In addition, the type of device you’re using to access our website and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, and what your device settings are. This will depend on what type of device you’re using and its settings.
SECTION 13 – CONTACTING OUR CUSTOMER SERVICE
If you contact our customer service team, we will record that contact and collect all relevant information. Details of the contact with you will be both Directly Provided Data and personally identifiable information, which we will then:
Keep and use to help us categorize your specific question or contact, respond to it, and, if applicable, investigate, deal with and resolve any issue or incident; and
Keep for so long as you are registered with us so we have a history of all of our communications with you, any issues you may have had with us, and what we did to resolve those issues or incidents, which we can then use to ensure that we deal with any further contacts appropriately.
Interacting with Our Social Media Channels: When you interact with any of our social media channels, System Collected Data relating to your activity on those channels may be collected. For example, if you choose to use the Facebook “like” button, or if you tag any of your social media contacts or link to them in any content you post, this information will be recorded. It is highly likely that this will be non-personally identifiable information but settings dependent, may also include personally identifiable information.
Any content you add to any of our social media channels is Directly Provided Data. This may include personally identifiable information depending upon the content. This content will be collected and recorded, and may be used.
Clicking on E-mails or Banners: if you view or click on emails or that we have sent you, or on banners we have placed on our website or other websites, both the fact that you have done so, as well as the address of the site you were on when you did so, will be Directly Provided Data that we will record. This is all non-personally identifiable information. This information is used to track and assess how successful our email campaigns and advertising banners are at engaging with you.
SECTION 14 – GDPR SUPPLEMENT
This GDPR Supplement is intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of Such Data, and Repealing Directive 95/46/EC (General Data Protection Regulation) (the “GDPR”).